FREE US SHIPPING • 30-DAY RETURN REQUESTS
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NOOVAALX / GOOD TO KNOW

Shipping Policy

Where we ship

We ship to all 50 United States and Washington, DC. US territories and APO/FPO military addresses are not supported.

Shipping cost

All orders receive free standard shipping. No expedited service is offered.

Processing and transit

Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. Estimated total delivery time is 4–6 business days; this is an estimate, not a delivery guarantee.

Cutoff and business days

Business days are Monday–Friday, excluding US federal holidays. Our cutoff is 7:00 PM at fixed UTC−06:00 (Central Standard Time). Orders placed before the cutoff on a business day start processing time that day; orders at or after the cutoff, on weekends or holidays start on the next business day. This fixed offset does not change for daylight saving time.

Delivery questions

Contact [email protected] with questions about delivery. Taxes shown at checkout are $0; this is not a claim that products are legally tax-exempt.

Questions? [email protected]

2 Square Victor Hugo, 50000 Saint-Lô, France